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Privacy Policy

Last updated: October 2026

At Skin Essentials, your privacy and the security of your personal information are very important to us. This page explains what we collect, why, and the choices you have.

1. Information we collect

When you visit our website, create an account or place an order, we may collect:

Your name
Contact details (email address and phone number)
Your delivery address
Your order history and saved items, such as your cart and wishlist
Your messages to us through the contact form

We sell on cash on delivery, so we do not ask for or store any card or bank details on this website.

2. How we use your information

To process and deliver your orders, and to call you to confirm them
To send order updates and give customer support
To improve your shopping experience and our store
To send promotions or offers, only if you agree to receive them
To keep internal records

3. Sharing your information

We do not sell, rent or trade your personal information. We share it only with:

Trusted delivery partners, so they can deliver your order
Legal authorities, if the law requires it

4. Data security

We take reasonable steps to protect your personal data from unauthorised access, change or disclosure. Access to customer and order information is limited to our admin team through a password-protected area.

5. Cookies and similar storage

Our website does not use advertising cookies. It saves a few small items in your browser to work properly: your shopping cart, your wishlist and your sign-in session if you have an account. You can clear or block this data in your browser settings, but parts of the store, such as your cart and staying signed in, may stop working.

6. Your rights

You may ask to see the personal data we hold about you, ask us to correct it, or ask us to delete it, by contacting us through the contact section of our store.

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.